Legal Notice, Terms & Conditions
Training Terms & Conditions
• These Terms & Conditions apply to all courses offered by Group on Point Ltd or their subsidiaries, also referred to as ‘The Company’, ‘We, ‘Our’ or ‘Us’ for the purposes of this document.
• Group on Point Ltd is the platform on which all theory and practical & on-line training is delivered.
• By agreeing to these terms and conditions on your booking form you are agreeing to abide by the contents of these terms and conditions, this confirms acceptance.
Supported Learning , its important we support our students where possible, once we receive your application we will contact you to discuss how we can support your learning ( on-line courses excluded from this policy) if you have informed us on our application that you may need additional support. Please refer to our supported Learning Information page. It essential before we accept any student for training we are advised of any additional needs. Failure to inform us at time of application may result in cancelation of training.
Marketing. By Agreeing to all terms and conditions on any platform operated by The Company you agree to receive all marketing information by automatic subscription to our newsletter or filling out forms on you consent to receive marketing communications from us via email and other digital channels.
· What We Collect: We collect your name, email address, and preferences when you voluntarily submit them.
· How We Use It: We use this data to send you updates, special offers, and promotional content tailored to your interests.
· Your Rights: You can change your mind at any time. Every marketing email includes an unsubscribe link at the bottom.
PRIVACY POLICY Last Updated: September 2026
1. Introduction Welcome to the Privacy Policy of Group On Point LTD ("we", "us", or "our"). We respect your privacy and are committed to protecting your personal data. This privacy policy informs you how we look after your personal data when you interact with us, share your information, or communicate with us via email, and tells you about your privacy rights and how the law protects you.
2. The Data We Collect About You Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows: • Identity Data: Includes first name, last name, or similar identifier. • Contact Data: Includes email address, telephone numbers, and billing/delivery addresses. • Communications Data: Includes the content of emails, inquiries, and information you share when contacting our business. • Marketing Data: Includes your preferences in receiving marketing from us.
3. How We Use Your Personal Data We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances: • To perform a contract we are about to enter into or have entered into with you. • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. • Where we need to comply with a legal or regulatory obligation. Marketing Communications: You will receive marketing communications from us if you have explicitly opted in to receive them. You can ask us to stop sending you marketing messages at any time by clicking the unsubscribe link at the bottom of any marketing email sent to you, or by contacting us directly at hello@grouponpoint.com.
4. Disclosures of Your Personal Data We may share your personal data with external third parties for the purposes set out below: • Third-Party Marketing and Processing Platforms: Digital service providers that securely store and process email data to deliver our communication and marketing campaigns. • Legal and Regulatory Authorities: HM Revenue & Customs (HMRC), regulators, court orders, law enforcement agencies, and other relevant authorities based in the United Kingdom or other applicable jurisdictions when we are legally required to do so, or when necessary to comply with compliance audits or legal proceedings.
5. Data Security We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
6. Data Retention We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider legal requirements (such as HMRC tax record compliance, which generally requires retention for 6 years plus the current financial year).
7. Your Legal Rights Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, or transfer of your personal data, and the right to object to processing or withdraw consent.
8. Contact Details If you have any questions about this privacy policy or our privacy practices, please contact us at: Full Name of Legal Entity: Group On Point LTD Email Address: hello@grouponpoint.com
Income Disclaimer
Income and Earnings Disclaimer
1. Purpose of this disclaimer. This disclaimer applies to all our training, including our online courses, in-person (face-to-face) training days**, workshops, webinars, downloadable resources, and any related marketing, such as our website, emails and social media. By enrolling in or attending our training, you confirm that you have read and understood this disclaimer.
2. No guarantee of income or results. Our training is educational. We share knowledge, techniques and business information to help you develop your skills. We do not promise, guarantee or imply that you will earn any money, or any amount of money, because of our training. Any figures, prices, examples, case studies, testimonials or success stories we mention are for illustration only. They are ‘not typical’ and do not predict your results.
3. Your results depend on you. How much you earn, if anything, depends on many factors outside our control, including:- your existing skills, experience, qualifications and professional background - the time, effort and money you invest, and how well you apply what you learn- your location, local demand and competition- your pricing, marketing, business skills and customer service- the insurance, licences and registrations you hold- your treatment room, equipment and products- economic conditions and changes in the market- changes to laws, regulations or industry standards. Running a beauty or aesthetics business carries risk. You may earn less than you expect, or nothing at all.
4. Testimonials and examples. Testimonials, reviews, before-and-after examples and success stories are real experiences of individual students, shared with their permission. They show what some people achieved, not what you should expect. Their results may reflect experience, circumstances or effort that you do not share.
5. Training level and qualifications. Unless we clearly state otherwise for a particular course:- Our courses are CPD (Continuing Professional Development) training and are not regulated qualifications. Completing a course gives you a certificate of attendance or completion. It does not, by itself, qualify you to treat clients, to obtain insurance, or to work in a salon, clinic or any other setting. Insurers, employers, licensing authorities and professional bodies set their own requirements. These may include a recognised qualification, prior experience, or supervised practice. All CPD Courses are accredited with a CPD accrediting organisation.
It is your responsibility to check, before offering any treatment, that you:- hold the qualifications, experience and competence required for that treatment- have suitable professional indemnity and public liability insurance that covers the treatment- hold any licence or registration required by your local authority or regulator (some treatments require a special treatment licence in certain areas) - follow all relevant laws, regulations and industry guidance, including health and safety, data protection and consumer law
6. In-person training. For in-person sessions:- Practical skills develop with practice. Attending a training day does not guarantee that you will be competent or confident to treat clients independently. There is a possibility that you will fail the course. You should practise under suitable supervision, if you lack confidence and only treat paying clients when you are competent, insured and permitted to do so. It is your responsibility to ensure you have a suitable supervisor for treating clients as the company do not offer ongoing support once a course has completed and on your training day you have demonstrated the required level of competence to carry out any treatment.- Attendance at a session does not mean that we have assessed your competence for any treatment (specifically on-line training), unless the course description says it includes an assessment.
7. Online training. For online courses:- You are responsible for completing the learning and applying it safely and legally.- Online learning does not replace hands-on practical training. We recommend you seek supervised practical experience before treating clients, where relevant. Course content reflects best practice at the time it was created. Techniques, products, laws and guidance change, and you must keep your knowledge up to date.
8. Not professional advice. Our training and materials give general information only. They are not business, financial, tax, legal or medical advice. You should seek independent advice from a suitably qualified professional about your circumstances, including your business setup, tax obligations and insurance.
9. Your responsibility for your business decisions. You are responsible for your own decisions. This includes any money you spend on equipment, products, premises, advertising or further training after taking our courses. We are not responsible for any business losses or reduced income you may experience.
10. Limits of this disclaimer. Nothing in this disclaimer excludes or limits our liability for:- death or personal injury caused by our negligence- fraud or fraudulent misrepresentation- anything else that cannot be excluded or limited by law, including your statutory rights as a consumer. Subject to this, we are not liable for any loss of income, profit or business opportunity arising from your use of our training.
11. Changes and contact. We may update this disclaimer from time to time. The version on our website at the time you enrol applies to you.
Payment
1. The total price for the training course or package purchased will be listed on your invoice which will be sent separately once your booking is confirmed - it may include the cost of products dependant on your training option chosen. For online courses, once the course has been commenced by you it deemed to have been sold/bought in its entirety – no online course can be cancelled or refunded once it has been downloaded – downloading of the course commences the training process.
2. A course is deemed booked once payment is paid in full. Your training manual will be despatched withing 48 hours (subject to availability) of the full payment for your course. Sending of the training manual constitutes the commencements of your course (proof of postage, no refund or rescheduling of the course will be available after this time). Booking fees will not trigger sending of manuals, they merely book the date you have chosen for training.
3. Payment in full and acceptance of the Terms and Conditions are required to enrol on any course and to receive access to any pretraining provided by Group on Point Ltd. Late booked courses, you must accept that you may need to attend early on your training day to study your manual, subject to prior written approval by your trainer and the availability of your trainer to attend training earlier than schedule to accommodate you.
4. Places on courses will be allocated on a first come – first served basis.
5. Payment in full must be made within 48 hours of issue of invoice.
6. Any booking fee taken is non-refundable and non-transferable.
7. Balance must be paid in full at least 30 days prior to your training day.
8. Upon submitting a booking for training, whether online, in writing or by telephone, you will be given a booking confirmation by email.
9. It is your responsibility to provide suitable models for your training day regardless of where training is held. You will need at least 3 models for training for each treatment. If you fail to provide enough models to successfully complete your training this is not the responsibility of Group On Point Ltd. Any re-training will be charged for in full.
10. Payment must be made by bank transfer or from a payment link we will send to you. Failure to pay within the predetermined time frame may result in cancelation of your course. All payment will be paid to Group on Point Ltd.
Booking Fee/Reservation
1. Booking fees paid for any course are full and final. Once payment is made no refund will be issued.
2. Booking fees/Reservation Fees are not transferable under any circumstances.
3. Booking fees are accepted up to 45 days before the commencement of any agreed training date. Payment in full must be made no later than the commencement of a training day.
4. All training dates will be agreed and confirmed by email, once payment is made the date is booked.
5. Payment in full must be made 30 days before the agreed training date.
6. Booking fees are not available for courses less than 30 days from booking date.
7. For training in Botulinum, Sculptra, any PLLA, Radiesse, Dermal Filler or any training where product is used you agree to pay the product costs as charged, if required, and you may recoup costs by charging model prices for your models. If a model does not arrive for treatment you agree to pay for any reconstituted product i.e. PLLA which must be reconstituted several hours before treatment and cannot be stored or prescription only product.
8. You accept it is your responsibility to provide models for your training day. Minimum number of models will be agreed prior to training - each element will require a minimum of 3 models. Failure to provide models may result in your failure to complete the courses. No refund will be given in these circumstances. We always advise that you 'overbook' models for treatments, we would rather treat more models than required.
Cancellations
1. All transactions are deemed to be business to business. Once a training manual has been despatched your training is deemed to have commenced.
2. Due to unforeseen circumstances, inclement weather, road accidents and other force majeure, it may be necessary to cancel, postpone or suspend all or part of any training. Although every effort will be made to ensure all courses are delivered, if the company is forced to cancel any training, every effort will be made to reschedule at a mutually agreeable time. The Company will not be held responsible for additional expenses incurred by students because of cancellations for reasons that are beyond our control.
3. If you are prone to illness, suffer repeated illness or have an on-going medical complaint that may affect your ability to attend a course, you are recommended to take adequate medical insurance to cover any loss. Business insurance should be taken out to cover you should any unforeseen circumstances arise as we are not able to cover your losses.
4. If a student wishes to change the date of their training this may be rebooked at the discretion of the company but this is not promised or guaranteed, however no re-scheduling will be accepted up to and including 30 days prior to the agreed training date. No refund will be given.
5. We reserve the right to change venues (within the same city) and substitute trainers and consultants at our discretion.
6. The training shall take place on the date and at the venue set out in the booking confirmation unless otherwise changed in accordance with.
7. We shall use all reasonable skill and care to deliver the event/training and comply with the information you have been provided.
8. We will contact you by phone, text, WhatsApp or email to inform you of any changes.
9. We will use the personal information you provide us:
(a) to deliver the event to you
(b) to process your payment for the events
(c) to give you information about any of the services we offer
10. Your personal information will be processed in line with data protection legislation.
11. 'Data protection legislation' means the Data Protection Act 1998, and from 25 May 2018, the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016), and any legislation which amends, extends, consolidates, re-enacts or replaces same, including any additional legislation or regulations that may be made pursuant thereto from time to time.
12. Group on Point accept no responsibility should you be declined insurance or your ability to practice is restricted by your person circumstances or a professional body or any changes in legislation.
Training Materials & Courses
1. Once course booking fee is paid in full, training materials may be posted out to you by tracked delivery. Failure to accept delivery of tracked postage is not the responsibility of Group on Point Ltd
2. The course material is the property of Group on Point Ltd and is subject to copyright, no reproduction or sharing of this material is allowed.
3. Any equipment included in your training will be provided on the day of your training.
4. Any equipment you bring/use for our training will be your sole responsibility. Should your equipment fail or be inadequate for you to carry out the procedures you may not be able to complete the course. No refund will be given.
5. You must ensure that the premises for training are suitable and safe for our trainer. No dogs/cats or other animals must be in the training area. Any equipment used/belong to you the student must be fit for purpose e.g. safe and tested under legislation.
*We cannot/will not be responsible for any item lost in the mail, we send proof of postage.
Your course is deemed to have commenced once your manual has been despatched.
We will not be held responsible if you fail to collect your manual if it is not possible for the postal service to deliver.
We suggest you look at your insurance should there be any issue with delivery.
Prior Training Obligations
1. You are obligated to submit your relevant qualification/certificates, if requested, to be accepted for training.
2. The company accept no responsibility should you be declined for insurance once you have completed this course. We will refer you to our insurers; we have two brokers we recommend who we have established your access to insurance. Successful completion of the course will ensure you are eligible for insurance subject to your own insurance review. For online training courses we accept no responsibility should your insurers decline to offer insurance cover for your course. It is your responsibility to check with your insurers if the training you intend to undertake will be covered by insurance.
3. The company will refer you to our insurers on the basis that your qualifications are valid and genuine. The company accept no liability should qualifying criteria change post training.
4. It is your responsibility to ensure you have no contractual or regulatory restrictions imposed on your working practice.
Assessment Days & Models
If you are required to complete an assessment day as part of your package the following apply.
1. To obtain the CPD accredited certification, the student must pass all the required course components including any practical assessments within the timeframes provided.
2. Models may not be provided for assessment/training days; students must source their own models if this has been arranged as part of your booking.
3. Students’ musts arrive on time for training, complete all elements to a satisfactory standard and remain until the training is finished and all assessments are completed. Failure to adhere to the times of the course may result in the cancelation of the students training, no alternative will be offered, and no refund made.
4. Completion of the training does not automatically guarantee certification or competence. Should you fail to achieve the required standards you may book another course at full cost. No discount will be offered. Trainers may request further case studies or that the student re-sit part of the course in order to meet the required standards.
5. All models will be required to complete a medical health questionnaire to confirm they have no conditions contra-indicative to receiving the treatment.
6. All models are required to complete the standard consultation form.
7. The company will not be held responsible for the non-attendance of models however supplied.
Certification of Qualification CPD Accredited
1. Upon successful completion of your practical assessment (and any related case studies if required) we will provide you with a digital certificate as evidence your skills. This will be sent via email.
2. Whilst our students are attending the training course or assessment, they are fully covered by the respective company insurance. Students are not covered once they treat clients when training is completed and therefore must arrange for their own insurance to be in place. Should it not be possible to obtain insurance through your existing insurer, we recommend an Independent Insurance Broker who has obtained an insurance package for our students through their underwriters. Please note this is not a guarantee you will be covered by our recommended insurers - you should make your own enquiries prior to booking a course.
3. For insurance purposes, individuals who are under the age of 18 are not allowed to train with us.
4. Attending the course does not guarantee certification. Our tutors will be assessing your performance throughout the training day to determine whether you can be deemed safe to practice. If our trainer does not feel you have safely demonstrated key skills, they will recommend to you and the company re sitting the practical training. This is entirely at the discretion of our trainers. This will be at full cost again to the student. Please note the course is not refundable once you have attended, in the instance you have not been certified to practice.
On the training day
1. You will be expected to arrive and leave on time.
2. You will respect other students and your trainer and any evaluations that are made. No abuse will be tolerated.
3. The course is time limited. Please bring your own refreshments as non are provided on the course.
4. Comfortable 'clinic suitable' clothing should be worn.
